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Sprocket

The operating system for modern FMOs

The back office your FMO should have had a decade ago. Agent hierarchy, commissions, licensing, office rollups, training, and incentive payouts — in one platform your field can actually use.

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Multi-state agent hierarchies

Upline, downline, office, and region — all configurable, all audited.

Flexible commission plans without code

Splits, overrides, clawbacks, flex bonuses — configured, not programmed.

NIPR-integrated licensing

Automated renewals, state-by-state tracking, carrier-appointment lifecycle.

Immutable closed periods

Once closed, a period is closed. Reopens are tracked with full audit trail.

The shape of it

Hierarchies, rollups, and flows — modeled, not guessed.

Sprocket · Agent Hierarchy
PRINCIPAL REGIONAL OFFICE AGENT National FMO Region · NE Region · SE Region · W Boston Philadelphia Atlanta Miami San Diego Commission flow

What it does

Everything your back office does now — except it works.

Agent hierarchy

Multi-level upline/downline, office rollups, role inheritance, regional structures. Reshape the whole chart without a weekend in Excel.

Commissions

Splits, overrides, clawbacks, and configurable bonus programs. Statements reconcile to the penny. Closed periods stay closed.

Licensing & appointments

NIPR-integrated. Automated renewals, state-by-state tracking, carrier-appointment lifecycle. Alerts before agents go inactive, not after.

Training & certification

Track agent progression through role-specific requirements, with tenure-aware eligibility rules, approval workflows, and audit-ready records.

Incentive reporting

Configure bonus and incentive programs without writing code. Model new rules against closed periods before rolling them live. Closed periods stay closed.

Carrier + CRM connectors

Pre-built integration patterns for carrier data feeds, Zapier, HubSpot, Salesforce. Extend to anything with an API or SFTP drop.

How it fits

Drop in. White-label. Go live.

01

We configure

Your agent hierarchy, commission plans, incentive schemas, and carrier feed mappings — all set up during the initial engagement.

02

You white-label

Your logo, your domain, your colors. Your field never sees the Bigweld name. Your marketing team owns the brand.

03

We run it

Managed hosting, monitoring, and compliance documentation ready for your auditor. You focus on recruiting.

Under the hood

Built for the audit.

Enterprise-grade serverless architecture. Horizontally scalable by design. Multi-region-capable, multi-AZ by default, with tenant isolation enforced at the network boundary. Nothing homegrown where a mature managed service will do.

Every transaction is immutable. Every record is encrypted at rest with customer-managed keys. Every access is logged to a trail your auditor can subpoena. Compliance controls are designed into the architecture — not retrofitted six weeks before review.

Serverless architecture
Multi-AZ by default
Tenant isolation
Customer-managed encryption
Role-based access
Point-in-time recovery
Immutable audit trail
Zero-trust networking
Infrastructure as code

See Sprocket
in your browser.

Request a demo and we'll schedule a live walkthrough with your data shape in mind.

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