Ratchet
Integration + automation
The glue between carriers, FMOs, agencies, and downstream systems. Event-driven pipelines, schema-aware transformations, dead-letter + replay — designed to replace the 'we emailed them a spreadsheet' part of your workflow.
Request a Demo →Event-driven pipelines
Every record flows through a deterministic, observable pipeline — not a cron job.
Schema-aware transformation
Inputs are validated and mapped with explicit schemas. Bad data stops at the edge.
Dead-letter + replay
Failed records land in a DLQ. Fix the cause, replay — no data lost, no gaps.
Credential vault per connection
Every connection's secrets isolated, rotated, and audited in a hardware-backed vault.
The shape of it
Sources in. Transformations. Event bus. Destinations out.
What it does
Connect the things. Move the data. Sleep through it.
Carrier connectors
Pre-built integration patterns for carrier feeds — SFTP, HTTP, email, fax. Extend the library to any source with an adapter.
Workflow automation
Triggers, conditions, actions. Visual builder for business analysts. Full DSL for engineers. No Zapier-style feature ceiling.
Transformation engine
Schema mapping, field normalization, business rules. Per-connection custom logic without rewriting the pipeline.
Scheduling + retries
Cron expressions, event triggers, webhook fanouts. Exponential backoff on failure. Dead-letter queues with replay.
Observability
Every run logged. Every record traced. When something breaks, you see which row, which field, which rule — without grepping.
Secrets + auth
Per-connection credential vault. OAuth refresh. API key rotation. The integrations team stops living in 1Password.
Common connectors
Patterns for the systems most of our clients bring.
Don't see yours? The connector framework is extensible — new sources are additive, not surgical.
Under the hood
Event-driven from day one.
Enterprise event-sourced architecture. Every record flows through a deterministic, fully-traced pipeline with native replay and exactly-once delivery semantics. Horizontal scale without sharding ceremony; multi-tenant without leakage.
Secrets live in a hardware-backed vault. Every event is observable. Every pipeline run is auditable. Your integrations team stops carrying a pager and starts shipping features.
Talk to a
Ratchet engineer.
Early-access engagements available. Describe your worst integration and we'll scope a working session on the pipeline shape.
Request Qualification →